The SRT364G pairs four dual-stacked sealed burners with an infrared griddle on a 36-inch counter-mounted rangetop — no oven cavity, so nothing beyond the burners, knobs and griddle section to service. Each open burner is built as a stacked assembly to hold both a true simmer and a strong sear.
Griddle sections tend to accumulate grease and debris directly over their burner ports, simply because food sits right on the surface, and on any rangetop that buildup is a common cause of uneven heat that has nothing to do with a failed part — worth cleaning thoroughly before assuming the griddle’s burner or valve needs replacing.
Key Features
- 36-inch sealed burner rangetop carrying four open burners alongside an infrared griddle
- Dual-stacked sealed burners intended to cover both a low simmer and a high sear
- Counter-mounted with no oven cavity, so there is no door lock or self-clean cycle to fail
- Separate griddle section with its own burner and control
Most Common Issues on This Model
Burner will not light, or keeps sparking after the flame has caught
Burner will not hold a low simmer, or the flame lifts and yellows
Knob turns but no gas reaches the burner
Persistent gas smell at the cooktop — a safety call, not a routine repair
Griddle will not heat, or heats unevenly across its surface