The SRT486G pairs six dual-stacked sealed burners with an infrared griddle on a 48-inch rangetop, no oven cavity beneath either, and none of the added complexity a door lock or self-clean cycle would bring.
A griddle that has stopped heating evenly, while the six open burners nearby work normally, is a fairly contained complaint on this model: the griddle runs its own dedicated burner and control, so the problem is very unlikely to involve the open burners at all. Cleaning around the burner ports beneath the griddle surface is worth trying first, since grease buildup there is a common, non-mechanical cause of uneven heat.
Key Features
- 48-inch sealed burner rangetop carrying six open burners alongside an infrared griddle
- Dual-stacked sealed burners intended to cover both a low simmer and a high sear
- Counter-mounted with no oven cavity, so there is no door lock or self-clean cycle to fail
- Separate griddle section with its own burner and control
Most Common Issues on This Model
Burner will not light, or keeps sparking after the flame has caught
Burner will not hold a low simmer, or the flame lifts and yellows
Knob turns but no gas reaches the burner
Persistent gas smell at the cooktop — a safety call, not a routine repair
Griddle will not heat, or heats unevenly across its surface

