The SRT304 is a 30-inch sealed burner rangetop with four open burners, each one a dual-stacked assembly designed to cover both a genuine low simmer and a proper high sear from the same burner. Being counter-mounted with no oven cavity beneath it, there is no door lock, no self-clean cycle, and none of the parts that go with them to fail — service calls here are entirely about the burners and the gas path feeding them.
A burner that has lost its low simmer, with the flame lifting or turning yellow instead of holding steady, is one of the more distinctive complaints on a dual-stacked sealed burner: it often means the simmer ring specifically has clogged or shifted, separate from the burner’s main ring, which still lights and sears normally.
Key Features
- 30-inch sealed burner rangetop carrying four open burners
- Dual-stacked sealed burners intended to cover both a low simmer and a high sear
- Counter-mounted with no oven cavity, so there is no door lock or self-clean cycle to fail
Most Common Issues on This Model
Burner will not light, or keeps sparking after the flame has caught
Burner will not hold a low simmer, or the flame lifts and yellows
Knob turns but no gas reaches the burner
Persistent gas smell at the cooktop — a safety call, not a routine repair